Terms of Service

These Terms of Service govern your use of Saevel (the "Service"). Saevel is a trade name of Sara Sheikh LLC. In these Terms, "Saevel", "we", "us", and "our" mean Sara Sheikh LLC doing business as Saevel. By creating an account or using the Service, you agree to be bound by these Terms.

These Terms are also the end user license agreement ("EULA") for Saevel. They apply to the Service however you reach it: in a web browser, as an app installed on your phone or computer, or through any other version we provide. If you use the Service on behalf of a business or nonprofit, you accept these Terms for that organization and confirm you have the authority to do so.

1. Accounts

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access at sara@sparkdigitalinc.com.

2. License to Use Saevel

Subject to these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service, and to install any app version of it on devices you own or control, for your own personal, business, or organizational bookkeeping. People you invite to your books (such as team members or your accountant) may use the Service under this license only for your books, and you are responsible for their use. The Service is licensed, not sold.

3. Acceptable Use and Restrictions

You agree not to use the Service to: violate any law, infringe on rights of others, transmit malware, or interfere with other users' access. Bookkeeping data you upload must be data you have the legal right to process.

You also agree not to, and not to let anyone else: copy, modify, or create derivative works of the Service; reverse engineer, decompile, or disassemble it, except where the law expressly allows this despite this restriction; sell, resell, rent, lease, or sublicense it; share your login or use one subscription to run books for others outside your plan; get around plan limits, usage allowances, or security measures; use automated tools to scrape or bulk-extract the Service (other than exporting your own data through the features we provide); or use the Service to build a competing product.

4. Ownership

We and our licensors own the Service, including its software, design, content, and the Saevel name and logo. Except for the license in Section 2, these Terms give you no rights in them. If you send us feedback or suggestions, we may use them without obligation to you.

5. Your Data

You own all financial data you upload or that Saevel imports on your behalf (bank transactions, receipts, invoices, etc.). We process this data solely to provide the Service. We never sell your data and never share it with third parties except where required to operate integrations you explicitly connect (Quiltt, QuickBooks, Xero, HighLevel, etc.). Our Privacy Policy explains how we handle your information.

6. AI Features

Saevel uses AI (Anthropic Claude) for transaction categorization, receipt OCR, invoice OCR, and audit suggestions. AI output is informational only and must be reviewed before being relied upon for tax filing or financial reporting. We do not warrant accuracy and you remain responsible for the accuracy of your books.

7. Third-Party Services

The Service connects to services run by others, such as your bank, payment processors, and accounting or CRM tools you choose to link. Your use of those services is governed by their own terms, and we are not responsible for their availability, accuracy, or conduct. If you install an app version of Saevel from an app store, that store's terms also apply, and the store is not responsible for the Service.

8. Updates to the Service

We may update, change, or improve the Service from time to time, and some updates install automatically. These Terms apply to every update. We may also retire features; if we remove something material to a paid plan, we will tell you in advance.

9. Subscription & Billing

Paid plans are billed monthly or annually. You may cancel at any time; no refund is issued for the partial billing cycle in progress. Changing plans pro-rates immediately.

10. Termination

We may suspend or terminate your account for breach of these Terms, with notice where practicable. When your account ends, your license to use the Service ends too, and you must stop using and uninstall any app version of it. On termination, you may export your data for 90 days; after that, data is permanently deleted.

11. Disclaimer

Saevel is not a tax preparer, CPA, or attorney. The Service does not constitute tax, accounting, or legal advice. Engage a qualified professional for filing and compliance decisions.

To the maximum extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

12. Limitation of Liability

To the maximum extent permitted by law, Saevel's aggregate liability for any claim arising from the Service is limited to the amount you paid in the 12 months preceding the claim.

13. Changes

We may update these Terms. Material changes will be announced via email or in-app notice with at least 30 days before they take effect.

14. Contact

Questions about these Terms: sara@sparkdigitalinc.com